Taps, basins and sinks
Dripping taps, loose fittings and waste-pipe leaks can all need different parts or access. Tell us the fitting type and whether the problem is above or below the basin, sink or worktop.
Dripping taps, awkward leaks and toilets that never quite work. We take care of the plumbing jobs that get in the way of your day.
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We repair and replace common household plumbing fittings, investigate accessible leaks and help with water-supply and waste-pipe problems. Tell us what is happening and which room is affected, and we will arrange the right type of appointment.
Some leaks are hidden behind walls, under floors or beneath shower trays. We explain the proposed investigation and any access work before starting. Tiling, plastering and other making good are included only where your written quote says so.
Dripping taps, loose fittings and waste-pipe leaks can all need different parts or access. Tell us the fitting type and whether the problem is above or below the basin, sink or worktop.
A constantly filling cistern, weak flush or leak around a connection may have a repairable cause. Concealed cisterns and older fittings need particular attention to access and compatible replacement parts.
Describe whether you have low flow, unstable temperature, a leak or a fitting that has stopped working. The water supply and shower type help determine whether a repair, adjustment or replacement should be considered.
A clear description helps us prepare, but we may need to inspect the existing installation before identifying the part or confirming the repair.

Tell us the make and model before booking. We will check whether the customer-supplied item is suitable and clarify the installation scope and responsibility for the product.
The appointment or quotation should identify the agreed work, access arrangements and any limitations. If the engineer finds something outside that scope, we explain the options and costs before additional work goes ahead.
A practical guide to the process, with details agreed for your property.
Tell us the room, the problem and any make or model information.
We discuss whether the part is exposed, concealed or difficult to reach.
The engineer explains the work and any additional materials required.
The repaired or replaced fitting is checked as part of the agreed work.
If you have several repairs, mention them together. This helps the team allow time and consider which fittings or materials may be needed.
For a replacement you have bought, send product details and dimensions before the appointment. Similar-looking fittings are not always interchangeable.
Empty the space under a sink or around a cistern where possible, so the engineer can reach the installation without moving your belongings.
Good to knowUseful details before you decide. If your question is more specific, our team is happy to help.
Yes. We welcome enquiries for individual repairs as well as larger plumbing projects.
Often, yes. Send the product details and a description of the existing installation so we can check suitability.
Only if it is specifically included in your quote. We will flag any expected access work and making-good requirements before starting.
No. Some fittings use model-specific cartridges, valves or seals. We may need to identify and order a compatible part before completing the repair.
We can investigate within an agreed scope. Access may require opening up surfaces, and the exact source is not always apparent at the first inspection.
We welcome enquiries. Provide the make, model and installation details so we can review the scope, access and replacement requirements.
Please mention extra work as early as possible. It depends on the time available, materials and the agreed authorisation; it cannot always be added to the same visit.
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