During the tenancy
Set a clear instruction for the reported fault, contact arrangements and spending authority. We can discuss plumbing repairs, domestic heating faults and checks while keeping access and tenant communication in view.
Property care, made straightforward
One reliable point of contact for your properties.
Keep repairs, appointments and gas safety work moving with clear communication between your office, your tenants and Corva.
Gas Safe registered · SafeContractor approved
Landlords & letting agents · North Wales & North West
Built around the way you manage properties
We welcome enquiries from private landlords and letting agents for individual jobs or ongoing support. Agree how work is instructed, who approves repairs and which documents you need with the invoice, so nothing depends on a chain of messages.
We can discuss routine checks, heating repairs, bathroom plumbing and work between tenancies. Provide property addresses, any access restrictions and target dates. We confirm the coverage and capacity we can offer before an arrangement begins.
Start with your needs
Support throughout the tenancy
Between tenancies
An empty property is an opportunity to group repairs, replace damaged fittings and plan required checks. Share the next occupancy date so essential work can be identified and a realistic programme discussed.
For planned improvements
Bathroom plumbing, radiator changes and boiler replacements work best with a defined specification. Agree the fitting selection, access, approval points and any work by other trades before the programme starts.
A clear scope
Know what you’re arranging.
A good maintenance arrangement defines who instructs, who authorises and what evidence closes the job. We agree those details to suit the work and available capacity.
Your agreed visit or quotation
What we can include
- Agreed instruction and contact route
- Relevant plumbing and domestic heating work
- Updates on findings and approvals needed
- Completion records appropriate to the job
Discussed before proceeding
What may need a separate price
- Work beyond the authorisation limit
- Out-of-scope fittings or appliances
- Abortive or additional visits where agreed
- Building works and other trades
Care in the details
A clear brief. A well-planned job.
Tell us your portfolio locations, typical job types, approval limits and certificate requirements. We can then propose a practical way to handle instructions and updates.
The appointment or quotation should identify the agreed work, access arrangements and any limitations. If the engineer finds something outside that scope, we explain the options and costs before additional work goes ahead.
From your first enquiry
What happens next.
A practical guide to the process, with details agreed for your property.
01
Agree how you instruct
Confirm the named contact, property details and job reference.
02
Coordinate access
Provide an authorised tenant or keyholder contact and any restrictions.
03
Approve the work
Set the repair limit and how additional findings will be handled.
04
Close the job clearly
Agree where the invoice, relevant records and completion information should go.
A smoother appointment
A little preparation goes a long way.
Keep instructions in one place
Include the property, reported issue, contact and budget authority together. This reduces ambiguity when office staff, owners and tenants are involved.
Prioritise your portfolio list
Separate urgent loss of essential facilities from planned improvements. Let us know about relevant vulnerabilities without sharing unnecessary personal information.
Agree the service you actually need
Response windows, reporting, regular visits and out-of-hours arrangements should be explicit, rather than assumed from a single completed repair.
Keep the right gas safety records
Landlords should keep the gas safety record for at least two years, give existing tenants a copy within 28 days and give new tenants a copy before they move in. Arranging a boiler service alone does not replace the required safety check.
Read the HSE landlord gas safety guidance for the full responsibilities, timing and access requirements.
Good to knowLandlords & letting agents FAQs
Useful details before you decide. If your question is more specific, our team is happy to help.
Can you work to an agent’s approval limit?
We can agree an instruction and authorisation process. Any work beyond the agreed scope or limit needs approval.
Do you support empty properties between tenancies?
Yes. We can discuss plumbing repairs, checks, radiator changes and bathroom work around the next tenancy date.
Can you manage an entire portfolio?
We review locations, job volumes and the required response before agreeing the service. Contact us to discuss the portfolio.
Can you use our job or purchase-order references?
Provide the reference with the instruction and tell us how it should appear on the relevant paperwork. Any special invoicing requirements should be agreed before work starts.
Can tenants book directly?
That depends on your authorisation arrangement. We need a clear route for approving the visit and charges before accepting work on someone else’s behalf.
Do you offer fixed response times for portfolios?
Only if a specific arrangement has been reviewed and agreed. Website wording does not create a response-time commitment for an entire portfolio.
Can you quote for void-property works from a list?
A list helps start the discussion. More involved work, unknown condition or layout changes may require a survey before a firm scope and quotation can be provided.
Keep exploring
The next useful place to look.
Plan with confidence
A better brief for your rental portfolio
One property or a planned programme
Send the full address list, required visits and existing due dates. Distinguish boiler servicing, landlord gas safety checks and repairs so the correct work and records can be arranged. Coverage and scheduling are reviewed before any portfolio programme is agreed.
Clear authority prevents delays
Name the person who can approve additional work, the spending limit if applicable and how keys or tenant access will be arranged. State the invoice reference and where job notes and relevant records should be sent.
North Wales & the North West
Arrange landlords & letting agents in your area
Our Kinmel Bay team reviews the full postcode, job and availability before confirming attendance.