Responsive domestic repairs
Provide the fault, property details, priority and instruction limits. We review locations, available capacity and the required work categories before agreeing a repair package or service arrangement.
A practical property partner
Well-organised repairs. Homes looked after.
Domestic plumbing and heating support for housing providers, with an emphasis on safe work, tenant communication and clear completion records.
Gas Safe registered · SafeContractor approved
Housing associations · North Wales & North West
Agree the service around your requirements
We welcome housing association enquiries for suitable domestic plumbing and heating packages. Share the locations, work categories and anticipated volume so we can review capacity and propose a realistic delivery arrangement.
Before work begins, we agree authorisation, tenant contact, access, safeguarding requirements and completion evidence. Response targets, reporting and out-of-hours commitments must form part of the agreed contract. We do not claim appointment to a framework or an existing relationship with a named provider.
Start with your needs
A service shaped around residents and your team
Void and planned works
A defined work list helps identify what can be grouped and what needs a survey. Share the expected handover date, access arrangements and any dependent trades so a realistic programme can be discussed.
Records and communication
Agree the information required for completion, variations, access issues and follow-up work. A consistent instruction and reporting process helps both the delivery team and the client understand the job status.
A clear scope
Know what you’re arranging.
This is an enquiry route for suitable packages. Volume, response targets, resident requirements, reporting and workforce capacity need review before any contract is accepted.
Your agreed visit or quotation
What we can include
- Scope and capacity review
- Relevant competence and supplier evidence
- Agreed work and reporting process
- Named office contact for instructions
Discussed before proceeding
What may need a separate price
- Unagreed response-time commitments
- Specialist plant outside current competence
- Work categories outside the contract
- Changes to volume or locations requiring review
Care in the details
A clear brief. A well-planned job.
Gas Safe business registration 975070 and SafeContractor accreditation XT9443. Insurance and relevant health-and-safety documentation are available for procurement review on request.
The appointment or quotation should identify the agreed work, access arrangements and any limitations. If the engineer finds something outside that scope, we explain the options and costs before additional work goes ahead.
From your first enquiry
What happens next.
A practical guide to the process, with details agreed for your property.
01
Share your requirements
Provide the work categories, areas, expected volume and service standards.
02
Review suitability
Discuss competence, capacity, commercial terms and client procedures.
03
Agree mobilisation
Confirm contacts, instruction channels, access and completion evidence.
04
Deliver the agreed scope
Review performance and changes through the agreed contract process.
A smoother appointment
A little preparation goes a long way.
Set the reporting expectations
Tell us which job stages, photographs or records you require and how your team wants to receive them. Requirements should be agreed before mobilisation.
Protect resident information
Share the access and welfare information needed for the job through an agreed route. Avoid including unnecessary personal or sensitive details in a general enquiry.
Clarify specialist requirements
Identify fuel types, plant categories and any certification requirements at the outset. We do not assume every mechanical work category is within Corva’s scope.
Keep the right gas safety records
Landlords should keep the gas safety record for at least two years, give existing tenants a copy within 28 days and give new tenants a copy before they move in. Arranging a boiler service alone does not replace the required safety check.
Read the HSE landlord gas safety guidance for the full responsibilities, timing and access requirements.
Good to knowHousing associations FAQs
Useful details before you decide. If your question is more specific, our team is happy to help.
Are you available for subcontract packages?
We welcome suitable enquiries. Scope, locations, workload and contract conditions are reviewed before a commitment is made.
Can you provide procurement documentation?
Contact us for the relevant registration, accreditation, insurance and health-and-safety information for the proposed work.
Do you undertake commercial gas or oil plant work?
These are outside our current core offering. Our gas scope is domestic natural gas; specialist plant work is not offered on this page.
Can you support a main contractor?
We welcome suitable subcontract enquiries. Locations, work types, expected volumes and contract conditions need to be reviewed before capacity is committed.
Can you work to our response targets?
Send the priorities, expected volumes, locations and response requirements with your enquiry. We review capacity and the proposed service standards before agreeing a contract or attendance commitment.
Can you work with our resident procedures?
Share the procedures and training or reporting requirements. We review them as part of agreeing the work and mobilisation arrangements.
What supplier information can we request?
Relevant business information, insurance evidence, Gas Safe registration, SafeContractor accreditation and work-specific health-and-safety documentation can be discussed for the proposed package.
Keep exploring
The next useful place to look.
Plan with confidence
Prepare a housing maintenance enquiry
Define the stock and work categories
Provide the service area, approximate property numbers and the work you want assessed: responsive water plumbing, void repairs, planned bathroom work or suitable domestic gas work. Separate those packages from commercial plant and specialist compliance services.
Set out resident and reporting requirements
Share the repair priorities, appointment process, resident communication needs, purchase order process and evidence required at completion. Response times, volume, capacity and service levels need written agreement; they are not guaranteed by this website.
Procurement comes before mobilisation
Ask for current credentials relevant to the proposed work and provide your selection requirements. Corva’s enquiry route does not imply an existing housing association contract or approved-framework appointment.
North Wales & the North West
Arrange housing associations in your area
Our Kinmel Bay team reviews the full postcode, job and availability before confirming attendance.